- PICKLEBALL PADDLES
- BALLS & NETS
- GETTING STARTED
- About Pickleball
FREE GROUND SHIPPING*
on orders of $39 or more.
COVID-19 Message: As of March 22nd, 2020, UPS and USPS service level guarantees are not in effect due to the COVID pandemic. We will continue to process your order quickly and hand it off to UPS or US Postal Service, but cannot guarantee they will deliver your order within their normal service level even if expedited shipping is selected. Thank you for your patience and understanding! Retain your order number and shipping tracking number, and call us at 800-377-9915 or email Info@Pickleball.com immediately should you have any concerns.
Free ground shipping within the USA on orders over $39
We Ship For Free In Most Cases: Details About Our Free Shipping Offer
Orders over $39 will receive free ground shipping via UPS or US Postal Service (at Pickleball.com's discretion). Shipments generally arrive in 6 or less business days after we tender the package to UPS or the US Postal Service. We do ship for free to Alaska and Hawaii, but only on shipments up to 5 pounds. Free shipping does not apply to shipments Puerto Rico, Guam, or the US Virgin Islands.
We Ship Fast: Order Processing Times & Daily Cut-off for Same Day Shipment Processing
If you place your order before 4:00 PM Eastern Time (Monday through Friday), we will do our very best to make sure that order ships out the very same day. Certain larger or custom items may be drop-shipped to you from one of our manufacturing partners, and we do our best to make sure this information is contained in any product descriptions of our products so you aren't surprised.
How Long Does it take "Free Shipping" Orders To Arrive?
We ship the vast majority of our orders from our warehouse in Washington State - the Birthplace of Pickleball! Depending on the address we are shipping to, and the shipping method, it takes generally 2 - 6 business days for orders to arrive. Depending on the item, we ship via three methods: 1) UPS Ground which takes 2 - 5 business days, 2) US Postal Service Priority Mail which takes 2 - 3 business days, or 3) US Postal Service First Class Mail which takes 2 - 6 business days.
Although your package likely will arrive in the stated time frame, US Postal Service does not guarantee delivery. If you need guaranteed delivery, please select UPS as your shipping method.
If your package ships UPS, here's how long you should expect for the package to arrive:
If you package ships US Postal Service Priority Mail, here's how long you should expect for the package to arrive:
If your package ships US Postal Service First Class, we often get very fast deliveries (within just a couple days), but sometimes the Postal Service takes up to 6 days so please be patient!
Faster Shipping Methods Are Available
If you need your package quicker than our standard ground shipping methods described above, then you can always select a number of faster expedited shipping methods. We offer Overnight, Two Day, and Three Day UPS Service for expedited shipping, or you can select US Postal Service Priority Mail. Our shopping cart system automatically calculates shipping costs, and gives you the option to use ground shipping (which we ship the least expensive way at our discretion), or a variety of expedited methods.
COVID-19: Although USPS lifted shipping restrictions on International shipments going to many countries, not all countries have lifted their restrictions on receiving shipments coming from the United States. If you plan for your order to be delivered outside of the United States, please research any local restrictions or delays on the processing and delivery of inbound shipments in those countries before placing your order. Pickleball.com is not responsible for the reliable delivery of shipments outside the United States or U.S. Territories. Thank you for your understanding!
International orders are typically shipped via USPS International Priority or First Class, which can take upwards of 6 to 10 business days (about two calendar weeks). UPS International Shipping is also available at an additional cost. Please note that UPS will add brokerage fees for all international shipments, regardless of destination.
Finally, the receiver of an international shipment may be levied import taxes, customs duties, or other fees which are determined once a shipment reaches the recipient's country. Any additional charges for customs clearance must be paid by the receiver of the package before delivery can be attempted. Pickleball.com has no control over these charges, nor can we predict how much they may be (every country's regulations are different).
Questions About Shipping?
Call us and we'll work out the best way to get you your pickleball equipment, or send us a message via our contact us page and we'll reply back as fast as we can!